Gift Voucher Usage Terms and Conditions by East Island JSC

  1. Buyer means a person who purchases a gift voucher on the website or in SPA centres and who has the right to use a gift voucher or hand it over to a third party.
  2. A gift voucher grants the right to the Buyer to use the service or purchase the product for the amount specified on the gift voucher.
  3. A gift voucher or massage membership in physical or electronic form is required upon arrival at the SPA centre.
  4. Gift voucher denominations can be €150, €100, €60, €50, €30 or another amount chosen by the Buyer and specified on the voucher.
  5. One gift voucher can be used for payment only once. If the services are not purchased for the full amount when paying with the gift voucher, the difference between the nominal value of the gift voucher and the purchased goods is not refundable.
  6. A gift voucher or a service voucher is valid for 12 months from the date of purchase, unless otherwise specified in the gift voucher.
  7. A gift voucher is non-refundable and cannot be exchanged for a monetary amount.
  8. When purchasing a massage membership, a gift voucher cannot cover part of the amount.
  9. East Island JSC does not exchange lost or otherwise missing gift vouchers for the new ones.
  10. Amounts paid for unused gift vouchers are non-refundable.
  11. When buying a gift voucher online, East Island JSC asks for the following Buyer’s data: name and surname, month and day of birth, email and mobile telephone. This data is provided in order to correctly identify the Buyer and, if the Buyer agrees to this, to use the Buyer’s data in the future for the direct marketing purposes of East Island JSC.
  12. The Buyer may at any time refuse the offers of East Island JSC.
  13. If the Buyer refuses to use his or her data for the direct marketing purposes of East Island JSC, the information about the Buyer will be used exclusively for correct identification of the Buyer, verification of the authenticity of the gift voucher and confirmation of the service provision or purchase of goods.
  14. Information about the Buyer is confidential and may be provided to third parties by East Island JSC only in cases prescribed by law.
  15. East Island JSC reserves the right at any time to change, amend or add to the Terms and Conditions considering the statutory requirements. A registered client shall be notified by email about any changes, amendments or additions and information shall be published on the website
  16. In case of significant circumstances, East Island JSC may temporarily or permanently terminate the sale of gift vouchers online without notifying the Buyer in advance.
  17. The Buyer is fully responsible for the accuracy of the personal data provided by him or her. If the Buyer does not provide accurate personal data, East Island JSC shall be not responsible for the consequences and shall acquire the right to claim compensation for direct losses incurred by the Buyer.
  18. A Gift Voucher or Massage Membership can be renewed as follows:
  19. The validity period can be extended for a Gift Voucher or Massage Membership which is not yet used but no more than 60 (sixty) days have passed since its expiry.
  20. The Gift Voucher or Massage Membership can be renewed for an additional period of up to 90 (ninety) calendar days (from the date of payment of the renewal fee).
  21. There is a charge of €8 (eight) for the Gift Voucher or Massage Membership renewal service.
  22. The holder of the Gift Voucher or Massage Membership may extend the validity of the Gift Voucher/Massage Membership under the Terms and Conditions above by submitting an application by email It should indicate the Gift Voucher/Massage Membership number/code that is requested to be extended, and a copy of the payment for the Gift Voucher/Massage Membership extension service and a copy of the Gift Voucher/Massage Account should be attached to such an application.
  23. The fee for the Gift Voucher or Massage Membership renewal service shall be paid to the East Island JSC bank account LT594010051005441713. The purpose of the payment should be ‘Gift voucher or massage membership renewal service and coupon number/code’.
  24. Confirmation of the renewal of the Gift Voucher or Massage Membership shall be sent to the requesting person by the same email from which the request was sent.
  25. The validity of the Gift Voucher or Massage Membership shall be extended within 3 working days from the day of the application with attachments and the crediting of the payment to the bank account of East Island JSC.

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